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Self Service Portal:
Configure your PBX, order phone numbers and equipment

An account with the same phone number or email address already exists. If you would like to create a new account with your same details please contact our support team on 0800 864 754 or +64 9222 1000.

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Please feel free to give us a call, use online chat system, email or just fill in our contact form. We are here to answer any of your enquiries. Please also check our support page if you have technical questions.

VoIPLine Telecom Limited

Company Reg No.: 6268471
NZBN: 9429046080080
IRD: 122-818-896

Floor 26, 188 Quay Street,
Auckland Central, Auckland, 1010
New Zealand

Monday - Friday
9 AM - 5:30 PM (NZST/NZDT)

New Zealand wide:
0800 864 754
+64 9222 1000

Sales enquires:
sales@voipline.co.nz

General enquires:
info@voipline.co.nz

Customer support:
support@voipline.co.nz

VoIPLine Telecom
a New Zealand operated business

Based in Westport. Servicing all of New Zealand and overseas.
We are a team of dedicated professionals who really love what they do!

Find out more About us

VoIPLine Telecom Support

Answers to most commonly asked questions can be found in our support area.

Business Hours Support

For non-urgent issues or orders, please email us. If you have an urgent issue we recommend you follow up with a phone call so that we will give it higher priority.

support@voipline.co.nz

0800 864 754 or +64 9222 1000

Quickly search our online Frequently Asked
Questions knowledge base

Visit FAQ section

24/7

Emergency / Faults

For an outside of business hours emergency outages, please call our main support number and leave a message.
Responsible technician will be notified by SMS and will return your call as soon as possible.

0800 864 754 or +64 9222 1000

For non-urgent support please email support@voipline.co.nz and we will address your request on the following business day.

Have special requirements?
Let us tailor a solution to suit your needs

We will be happy to give you a call and go through the list of your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create custom solution based on your requirements.